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DBEX:Can't withdraw money

I tried to withdraw money, however it showed that it failed to verify. I contacted support, but they were no help and said I would have to pay a fee. When I tried to pay the fee they said that the time limit to pay the fee was over and I would have to pay a fee every time I want to withdraw. They also threated to freeze my account. 

投诉编号: 9239
投诉对象: [DBEX]
投诉要求: Won't let me withdraw money
涉诉金额: 0.0元
投诉进度: 投诉处理中
斑馬消费者服务平台 商家处理中 12-28 09:21:32

已分配商家 DBEX

斑馬消费者服务平台 审核通过 12-28 09:21:27
FG_90000631
匿名 发起投诉 12-28 06:39:36

I tried to withdraw money, however it showed that it failed to verify. I contacted support, but they were no help and said I would have to pay a fee. When I tried to pay the fee they said that the time limit to pay the fee was over and I would have to pay a fee every time I want to withdraw. They also threated to freeze my account. 

声明:
1.以上内容仅代表投诉者本人,不代表斑马投诉立场
2.未经授权,本平台案例禁止任何转载,违者将被追究法律责任。维护权益,上斑马投诉>
维护权益,上斑马投诉
斑马投诉虽然不是市场监督部门,本身对外汇平台是没有约束力,但是当越来越多的人知道斑马投诉,越来越多人的在斑马投诉上留下自己的投诉记录,越来越多的人在消费之前先去到斑马投诉查询,那么斑马投诉也会越来越受到外汇平台的重视,从而积极的处理上面的投诉。
当然有的外汇平台本身就已经经营不下去了,拖延退款,外汇投资者不管在斑马投诉上怎么投诉,外汇平台也不会有任何反馈。但是越多人投诉就越能提醒别的外汇投资者不要上当受骗。
外汇投诉黑平台就上斑马投诉。斑马投诉,维护外汇权益积极为弱者抗争的投诉维权平台。

评论

2条评论

  • FG_90000662 发布于2023-04-06 22:22:48
    same thing happened to me DBEX is a scam. you don’t get your money out at all. I have lost big time!! sad no one can do anything about them!
  • Fxgecko 发布于2022-12-28 10:46:27
    Hello, FxGecko has sent your complaint to DBEX and is waiting for their response.
    
    FxGecko reminds you that any trading platform that asks you to pay a fee in advance to withdraw your funds is a scam. Do not pay any fees to them!
    
    FxGecko recommends you to immediately save all evidence such as all tradest, money transfer records, their website information, wallet addresses, all your correspondence with them...
    
    You can then report the scam and ask for help from the following.
    
    1. Your local police or lawyer.
    
    2. The exchange where you bought the cryptocurrency (e.g. Binance, Coinbase Wallet, Crypto.com, etc.)
    
    3. The bank or credit card company you used to transfer the money.
    
    4.FBI via IC3.
    https://www.ic3.gov/Home/ComplaintChoice/default.aspx/
    
    In addition, FxGecko warns you to be wary of "recovery companies" that promise to help you get your money back, especially if you have to pay a fee in advance, which is a "recovery scam".
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