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Royal Tungsten：Not being able to withdraw my funds

Attempted withdraw my funds since middle of September 2022 (when they still had their AFS license). Firstly, company asked me to pay the taxable amount of  profits I made (40%)  by depositing to the platform and will take 3-5 business days to process the tax and promised I could withdraw the amount ( I believe is a false statement according to their website because 1. it states 0% commission and 2. usually in our tax returns, I pay the taxable income from profits that we make from trading to government).

It's frustrating and they told me I had to wait till mid October to be able to receive my funds. By mid October, the company gave another excuse that I went against the policy, which I didn't. Thus they said I need to pay extra 30% of profit made to platform,  I have declined. I did an audit of this company again, they ceased their license start of October and violated the Australian Corporation Act. Tried  chase it up to them until end of November ,they deleted their social accounts.

FG_90000661

发布于 2023年02月03日 00:59

投诉编号:	9308
投诉对象:	[Royal Tungsten]
投诉要求：	Full refund, refund of principal
涉诉金额:	12000.0元
投诉进度:	投诉处理中

斑馬消费者服务平台商家处理中 02-03 08:28:38

已分配商家 Royal Tungsten

斑馬消费者服务平台审核通过 02-03 08:28:34

FG_90000661 发起投诉 02-03 00:59:20

Attempted withdraw my funds since middle of September 2022 (when they still had their AFS license). Firstly, company asked me to pay the taxable amount of  profits I made (40%)  by depositing to the platform and will take 3-5 business days to process the tax and promised I could withdraw the amount ( I believe is a false statement according to their website because 1. it states 0% commission and 2. usually in our tax returns, I pay the taxable income from profits that we make from trading to government).

It's frustrating and they told me I had to wait till mid October to be able to receive my funds. By mid October, the company gave another excuse that I went against the policy, which I didn't. Thus they said I need to pay extra 30% of profit made to platform,  I have declined. I did an audit of this company again, they ceased their license start of October and violated the Australian Corporation Act. Tried  chase it up to them until end of November ,they deleted their social accounts.

声明：

1.以上内容仅代表投诉者本人，不代表斑马投诉立场

2.未经授权，本平台案例禁止任何转载，违者将被追究法律责任。维护权益，上斑马投诉>

维护权益，上斑马投诉
斑马投诉虽然不是市场监督部门，本身对外汇平台是没有约束力，但是当越来越多的人知道斑马投诉，越来越多人的在斑马投诉上留下自己的投诉记录，越来越多的人在消费之前先去到斑马投诉查询，那么斑马投诉也会越来越受到外汇平台的重视，从而积极的处理上面的投诉。
当然有的外汇平台本身就已经经营不下去了，拖延退款，外汇投资者不管在斑马投诉上怎么投诉，外汇平台也不会有任何反馈。但是越多人投诉就越能提醒别的外汇投资者不要上当受骗。
外汇投诉黑平台就上斑马投诉。斑马投诉，维护外汇权益积极为弱者抗争的投诉维权平台。

1条评论

Fxgecko 发布于2023-02-03 11:03:03

Hello, FxGecko has sent your complaint to Royal Tungsten and is waiting for their response.

FxGecko reminds you that any trading platform that asks you to pay a fee in advance to withdraw your funds is a scam. Do not pay any fees to them!

FxGecko recommends you to immediately save all evidence such as all trades, money transfer records, their website/company information, all your correspondence with them...

You can then report the scam and ask for help from the following.

1. Your local police or lawyer.

2. The bank or credit card company you used to transfer the money.

3.Australian Securities and Investments Commission (ASIC)：
https://asic.gov.au/about-asic/contact-us/how-to-complain/

4.FBI via IC3：
https://www.ic3.gov/Home/ComplaintChoice/default.aspx/

5.Hong Kong Police Force - e-Report Centre：
https://www1.erc.police.gov.hk/cmiserc/EGIS-HK-Web_NEW_UI/PolicePublicPage?language=sch&isMobile=N

In addition, FxGecko warns you to be wary of "recovery companies" that promise to help you get your money back, especially if you have to pay a fee in advance, which is a "recovery scam".

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