InstaForex:申请出金一直没有处理。mt4账户已经扣款了。后台原来有记录的也被删除了。
账号80578157
在2020年7月28号申请出金5000人民币。mt4账户显示扣款了。但是一直没有处理。今天发现申请出金的记录被删除了。但mt4上面的钱也没有退回。请给予处理出金。
Type transfer account total payment system date status
10755765 80578157 5000.00 CNY alumina cup 28 07 20 071821 to be processed
投诉编号: | 5524 |
投诉对象: | [InstaForex] |
投诉要求: | 申请出金一直没有处理。mt4账户已经扣款了。后台原来有记录的也被删除了。 |
涉诉金额: | 5000.0元 |
投诉进度: | 投诉已回复 |
这个账户注册于2019年5月10号到现在使用已经一年多了。做的交易都是持仓几分钟至几个小时的。又不是下单了就立马平仓的。每天有赚有亏。都是正常交易。现在账户有盈利。平台不给出金。就找理由说交易有问题。
Hello, You contacted support team of Instant Trading EU Ltd, a European company with instaforex.eu website. Not the support service of the company with Instaforex.com website. You should contact the support service of the company with Instaforex.com website. Alexandr Sorokin Customer Support Agent Instant Trading EU LTD +357 25 654112
Hello, I am sorry to tell but I cannot help you with your inquiry. The reason is that you have contacted support team of Instant Trading EU Ltd, a European company with instaforex.eu website. Probably, trading account 80578157 was registered on instaforex.com. That's why you should try to contact support team of instaforex.com. Such situation might happen because of your IP address. As per European regulator's requirement, InstaForex was forced to enable redirection for all customers with European IP from instaforex.com to instaforex.eu website. If you wish to access instaforex.com, you need to use a non European IP, this can be done with the help of any available VPN client. In case you are interested in terms and conditions offered by European broker or wish to open an account under European regulation, I am ready to assist you with any of your questions. Alexandr Sorokin Customer Support Agent Instant Trading EU LTD +357 25 654112
没有实质性的回复解决问题呀
Recently you contacted our support team with a topic Fw:请及时处理投诉. We would really appreciate it if you devote one minute to evaluate the manager's work.
已分配商家 InstaForex
账号80578157 在2020年7月28号申请出金5000人民币。mt4账户显示扣款了。但是一直没有处理。今天发现申请出金的记录被删除了。但mt4上面的钱也没有退回。请给予处理出金。 Type transfer account total payment system date status 10755765 80578157 5000.00 CNY alumina cup 28 07 20 071821 to be processed
斑马投诉虽然不是市场监督部门,本身对外汇平台是没有约束力,但是当越来越多的人知道斑马投诉,越来越多人的在斑马投诉上留下自己的投诉记录,越来越多的人在消费之前先去到斑马投诉查询,那么斑马投诉也会越来越受到外汇平台的重视,从而积极的处理上面的投诉。
当然有的外汇平台本身就已经经营不下去了,拖延退款,外汇投资者不管在斑马投诉上怎么投诉,外汇平台也不会有任何反馈。但是越多人投诉就越能提醒别的外汇投资者不要上当受骗。
外汇投诉黑平台就上斑马投诉。斑马投诉,维护外汇权益积极为弱者抗争的投诉维权平台。
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